Make sure you are using the correct personal reference number. You can find this number on your membership card.
If you forgot your password, if you never received a password or if your password is not accepted, please request a new password.
This website is designed for customers in a Cigna Global Health Benefits group plan sponsored by an International Organisation (IGO/NGO) or a corporation in Africa. You can use the member portal only if your membership card displays "www.cignahealthbenefits.com" and a personal reference number (xxx/xxxxx…).
You will receive an email with a password link within a few minutes. If you do not receive this email within 30 minutes, please contact us via the Online support form and we will verify your personal data in our files.
If you do not receive a password email within 30 minutes
If you still do not receive a password email, please contact us via the Online support form and we will verify your personal data in our files.
You can access your personal webpages until 24 months after your coverage is terminated.
We recommend that your computer meets at least the following specifications:
We recommend a broadband connection if you use your personal webpages intensively. You will be able to access screens more quickly.
Fill in the login assistance form or call us at + 32 3 217 68 68. We’re happy to help you.