First, make sure you are using the correct personal reference number. You can find this number on your membership card or in your welcome email.
This website is designed for customers in a Cigna Global Health Benefits group plan sponsored by an International Organisation (IGO/NGO) or a corporation in Africa. You can only use this member portal if your membership card displays "www.cignahealthbenefits.com" and a personal reference number (xxx/xxxxx…).
If you forgot your password, if you never received a password or if your password is not accepted, please request a new password.
Some Cigna members do not receive a membership card, e.g. for non-medical plans or in case the services are only offered online.
All new members receive a welcome email with their personal reference number. If you don’t have a membership card, you’ll find it there.
If you do not receive a password email within 30 minutes
If you still do not receive a password email, please contact us via the Online support form and we will verify your personal data in our files.
You can access your personal webpages until 24 months after your coverage is terminated.
We recommend that your computer meets at least the following specifications:
We recommend a broadband connection if you use your personal webpages intensively. You will be able to access screens more quickly.
Fill in the login assistance form or call us at + 32 3 217 68 68. We’re happy to help you.