Your organisation is not like any other. We offer you an employee benefits solution that fully embraces the unique specificities of your organisation. We have also developed a comprehensive service chain to manage the benefits enjoyed by your globally mobile workforce and your local staff.
We listen to your needs and expectations, think along with you and develop plans tailored to your organisation. These plans meet the specific requirements of local situations while keeping the necessary degree of uniformity between the various members of your organisation.
Based on your needs, we propose the most attractive option for financing your plan – either through self-insured solutions, or by setting up tailor-made insurance proposals.
Cigna organises the administration of your plan from A to Z. We coordinate eligibility management, premium settlement, claims administration, etc.
We offer you client-dedicated offline and online information and services as we firmly believe that clearly informing your organisation and its members determines the success of your employee benefits plan.
In order to optimise the structure of your plan and reduce costs, we analyse and report on plan consumption according to your needs.
We offer primary or supplementary health insurance plans as well as an unparalleled range of non-medical services such as evacuation and repatriation, incapacity for work, disability or long-term care.
We have developed an extranet solution to help you manage your contract online. Group Management Services or GMS allows you to manage eligibility, exchange information and documents with your Account Manager, access existing reports, create reports yourself, etc.
Cigna is ISO 9001:2008 certified as International settler of claims regarding employee benefits, our core activity.
Our multilingual claims analysts have a deep knowledge of local billing practices and national social security systems. In our three Claims offices in Antwerp, Miami and Kuala Lumpur, our staff works in client-dedicated units to ensure optimal handling of your organisation’s claims.