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Guidelines

 

SOMETIMES IT HELPS TO SEE HOW THINGS WORK. 

We created short videos on the most important topics.  Easy, right?

We have answers

In good times or bad. In sickness and in health. During the day, or in the middle of the night. You can always reach out to us. Here’s some advice on how to contact us. So that we can meet your needs, faster.

 

 
The settlement of your claim

Once you have sent us a claim, of course you expect a smooth and swift reimbursement. Therefore, we aim for a rapid and hassle-free settlement of your claim.  Discover how our Online settlements service gives you real-time insight into your settlements - anytime, anywhere.

 

How to submit a claim by post

Submitting a claim for your medical expenses may seem like an administrative challenge. We understand. That’s why we’ve made the process as simple as possible. Here’s how it works.
 

 

What to do in case of hospitalisation

Being admitted to a hospital is stressful enough. That’s why we go the extra mile to make things as easy as possible for you. So that you can focus on getting better. Whether you are planning an admission , or end up in hospital because of an accident, we’re here to help.