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Cigna's Corporate Responsibility in 2016

31 August 2017

Cigna Connects, our unique corporate responsibility platform, empowers and guides us in connecting our mission, expertise and resources to a broad range of environmental, social and governance efforts. 

Some of Cigna’s efforts and accomplishments


  • Encouraged more than 2 million Cigna customers to opt out of paper statements resulting in eliminating millions of pieces of paper and envelopes.
  • Worked toward 2017 Environmental Targets of 3% reduction in greenhouse gas emissions, 3% reduction in energy use and 1% reduction in water consumption annually.


  • Community: Contributed $13.5 million in combined Cigna Giving through our Foundation, Civic Affairs and employee volunteering.
  • Wellness: Launched our largest prevention campaign to date with an ensemble of familiar TV doctors to promote check-ups as an important step in preventive care.
  • Diversity: Scored 100% on the Corporate Equality Index from the Human Rights Campaign for the first time.
  • Training & Development: Tripled participation in our Educational Reimbursement Program with new program features to over 1,700 employees and nearly $5 million in funding.

Governance & Ethics

  • Trained 100% of new employees in our refreshed Code of Ethics and all existing employees affirm their adherence to the Code annually.
  • Continued our Privacy Steward programme to support and drive privacy compliance within the business/corporate areas.


Cigna Global Health Benefits' CR efforts


  • Promoted online claiming to reduce paper claims


  • Every employee can spend a total of 8 hours/year on Community Service
  • Employees raised money for charities during a Corporate Responsability week in April 2016 and during various races in our community.

Governance & Ethics

  • Renewed our ISO 9001:2008 certificate for another two years


Would you like tO know more?

Watch a video message from David Cordani, Cigna's President and CEO.

> Download Cigna's full CR report for 2016