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Toll-free lines for health care providers

In some countries, you can call us at no charge using the numbers indicated below.


How does it work?

An AT&T Direct Access code number (“DA code”) that is unique for the calling country is first dialled. A recorded operator prompt then asks you to key in the second number as listed above: "AT&T. Please enter the number you are calling now." This second number is the US toll-free number that connects you to Cigna. There is no need to dial "1" before the toll-free number. The AT&T operator prompt responds : "Thank you for using AT&T” and completes the call.

Country

Toll free number

Type

Australia

0011800 82 62 73 32

Standard toll-free line

Bosnia

DA code: 00-800-0010
then dial 800 613 59 04

AT&T Direct Access

Brazil

00(xx)800 59 08 90 37
(xx) = The operator number of your choice

Standard toll-free line

Chile

188 800 42 00 67

Standard toll-free line

China 800 2178 0506 Standard toll-free line

Colombia

009800 59 08 90 37

Standard toll-free line

Egypt - Cairo

DA code: 2510-0200
then dial 800 613 59 04

AT&T Direct Access

Egypt - outside Cairo

DA code: 02-2510-0200
then dial 800 613 59 04

AT&T Direct Access

India

000800 440 11 98

Standard toll-free line

Indonesia

0018 03 44 10 77

Standard toll-free line

Israel

00800 82 62 73 32

Standard toll-free line

Japan

001800 82 62 73 32

Standard toll-free line

Lebanon - Beirut

DA code: 426-801
then dial 800 613 59 04

AT&T Direct Access

Lebanon - Outside Beirut

DA code: 01-426-801
then dial 800 613 59 04

AT&T Direct Access

Mauritius 8020 440052 Standard toll-free line

Mexico

01800 123 87 97

Standard toll-free line

Peru

0800 52 758

Standard toll-free line

Philippines

00800 82 62 73 32

Standard toll-free line

Singapore

00800 82 62 73 32

Standard toll-free line

South Africa

+800 82 86 42 33

Standard toll-free line

Thailand

00800 82 62 73 32

Standard toll-free line

USA

1 800 591 26 50

Standard toll-free line

USA - Cigna

1866 428 39 35

Standard toll-free line