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Guidelines

Please follow the guidelines below which are most applicable to you.

Verify membership and treatment eligibility
Seamless payment of your invoices
Update your data


 

Verify membership and treatment eligibility


Membership card

An individual Cigna membership card is issued to all plan members. It provides you with a wealth of information about the plan member, his/her benefits and our contact details.

The most important piece of information contained on the card is the Cigna reference number. This number uniquely identifies the plan member. For a smooth handling of your enquiries, make sure you mention this number in all correspondence with us.
 

Membership card details (General Card)

Membership card details (US Card)
 


eligibility and coverage

You can check the eligibility and benefit of your Cigna patients by logging in here. You can also reach out to us via these contact details. For urgent matters, please call us.