Some of the ways we support our plan members:

Easy access to health care

Cigna has more than 1,550 directly contracted health care professionals and facilities in Africa and over one million around the world. We achieve an in-network direct settlement ratio of over 90% throughout the continent.

24/7 responsive and caring customer service

It’s not enough to provide round-the-clock customer service in over 50 languages. We want every member to feel that he or she can reach out to us and find a caring, compassionate person on the other end.

Local support in remote regions

Our office in Nairobi, Kenya includes a claims centre and contact centre. In addition, we have local clinical case managers in Ethiopia, Senegal, the Democratic Republic of Congo, South Africa and Kenya.

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Everything at your fingertips

Plan members have easy access to their health plan, wherever they are, with the free Cigna Health Benefits app. They can find a health care provider nearby, submit a claim, track the progress of their claims and more.

Ready to give your employees great health coverage?

Just tell us a bit about your company. One of our advisers will get in touch to help you create your health plan.